Customer success teams work toward a common a goal. My previous blog mentioned customer success teams in cultivating an effective support community. Customer success teams were also identified in developing…read more →
Customer success teams work toward a common a goal. My previous blog mentioned customer success teams in cultivating an effective support community. Customer success teams were also identified in developing…read more →
ServiceNow Knowledge15 focuses on fast easy enterprise-grade. In watching Frank Slootman, ServiceNow CEO and the Knowledge15 keynote speakers, you really do glimpse the future. The future of "Everything as a…read more →
ServiceNow Knowledge15 focuses on fast easy enterprise-grade. In watching Frank Slootman, ServiceNow CEO and the Knowledge15 keynote speakers, you really do glimpse the future. The future of "Everything as a…read more →
Red hot identity and access management skills. While working with a variety of companies who strive to improve their identity and access management program, I find that the most successful…read more →
Red hot identity and access management skills. While working with a variety of companies who strive to improve their identity and access management program, I find that the most successful…read more →
Time to develop a security culture. In previously criticizing the Anthem breach, I focused on preventative technologies. Clearly, identity and access management (IAM) makes cyber attacks difficult to launch. Equally…read more →
Time to develop a security culture. In previously criticizing the Anthem breach, I focused on preventative technologies. Clearly, identity and access management (IAM) makes cyber attacks difficult to launch. Equally…read more →
Means “Use Your Community” In my previous blog, I wrote about the importance of hiring support professionals with strong communication skills. I indicated a support professionals’ written and verbal communication…read more →
Means “Use Your Community” In my previous blog, I wrote about the importance of hiring support professionals with strong communication skills. I indicated a support professionals’ written and verbal communication…read more →
