How Self-Service Management is Shaping the Future

How Self-Service Management is Shaping the Future

Access control is one of the areas that have recorded major developments in recent years. The time-consuming and error-prone methods of access control are the traditional ones, for example, manual user provisioning and access requests. Nevertheless, the emergence of self-service management enables organizations to automate these processes, thus, providing users with empowerment and decreasing administrative load. In this paper, we will discuss the influence of self-service management on control access and the direction of identity management in the future.

Self-Service Group Management: User Provisioning Automation

In the past, user provisioning was a labor-intensive process where the IT admins had to do all the user account creation and management manually. This procedure was not only time-consuming but also was error-prone. Nevertheless, the advent of self-service group management has made it possible for organizations to automate user provisioning resulting in time saving and risk reduction.

Self-service group management enables users to create and manage their own groups within the organization. Defining the group’s purpose, specifying its members, and assigning proper access levels allows the users to easily collaborate and share resources. Such level of autonomy not only reduces administrative burden on IT teams but also enables users to be in control of their access needs.

Self-service group automation also enables organizations to guarantee that the correct people have the correct resources at the correct time. Through defining access policies and rules organizations can as well automate the process of granting and revoking access based on user roles and responsibilities. The above eliminates the need for manual intervention and guarantees that the access control is applied uniformly throughout the organization.

Self-Service Access Requests: Improving Self-Service And Reducing Administrative Overhead

The users had to depend on the IT administrators to request access to some resources in the traditional access control systems. This procedure was usually in the form of completing forms, requesting for approval and waiting for confirmation. This was not only time-consuming but also an enormous administrative burden on IT teams.

Nevertheless, self-service access requests have enabled users to request access to resources directly eliminating the need for human intervention. User-friendliness of the interface given, organizations can give the users the power to ask for access to the necessary resources when they require them.

Self-service access requests may be tailored to an organization’s particular access control policies and workflows. Users can define the resources they want to access, give a reason for the request, and even ask for temporary access. Such level of flexibility not only improves user productivity but also reduces the administrative burden on IT teams, thus enabling them to concentrate on more strategic initiatives.

Identity Management And Self-Service: User Identity Management Rationalizing

Identity management is an essential element of access control. Typically, user identity management is comprised of the creation and maintenance of one-by-one user accounts, a process that could be both complex and time-consuming. Nevertheless, self-service identity management allows organizations to carry out this process in an efficient way, which means that time is saved and the risk of errors is minimized.

Self-service identity management provides users with the power to handle their own identities within the organization. Customers can change their details, set new passwords and even control their access rights. Decentralized identity management allows organizations to eliminate the administrative load on IT teams and give users power over their identities.

Further, self-service identity management can enhance security for organizations. Through multi-factor authentication and self-service password reset options, user identity security can be improved and unauthorized access risk can be minimized.


All in all, self-service management is changing access control and determining identity management’s future. Automation of user provisioning, enabling users with self-service access requests, and rationalizing identity management will enhance efficiency, reduce administrative overhead, and strengthen security. Self-service management will be very important in providing smooth and secure access to resources as businesses continue to adopt digital transformation. So why wait? Start your free trial now and try the advantages of self-service management personally.

Written by Avatier Office