Access governance in today’s digital world is one of the essential elements of security and compliance for organizations. Nevertheless, the traditional access governance procedures take up time and are subject to human errors. That is when self-service management enters. Through implementing self-service management, you can free your users and keep control and security. This article discusses five simple steps that will help you to transform self-service management on your access governance.
Step 1: Evaluate The Current Access Governance Process
Before going deep into self-service governance, it’s vital to evaluate how your current access governance process is performed. Examine how the access requests are processed, who is involved in the approval process, and how the access is given or taken away. Spot any pain points or bottlenecks that may slacken the process or lead to compliance issues.
When you get a clear understanding of your present process, collect feedback from stakeholders such as IT administrators, managers, and end-users. The information they provide will be valuable input for improving the access governance workflow. Think about starting questionnaires or interviews to collect complete feedback and identify points for improvement.
Step 2: Find The Areas Of Improvement Self-Service Automation
In step one of the assessment, determine areas for improvement based on the assessment. Search for the activities that are repetitive, time-wasting, or error-prone. These are the functions that will benefit most from self-service automation.
If your existing workflow requires manual approval of access requests – introduce self-service group automation, for instance. This feature enables users to ask for permissions for some groups or roles, which may be granted or rejected automatically according to certain settings. Automating this process will allow you to cut the time and effort needed for access approvals down to virtually nothing and at the same time achieve compliance.
Step 3: Choose The Right Self-Service Management Tool
For implementing self-service management successfully, it is important to choose the right solution for your organization. Consider implementing the self-service management tool that would meet your exact needs and that would integrate perfectly with your present access governance infrastructure.
Look at things like user-friendliness, scalability, and customization possibilities. The user-friendly interface will facilitate the adoption process of your users while the scalability will enable your organization to grow in the future. The customization options will allow you to customize the self-service management solution to match your specific access governance requirements.
Step 4: Develop And Create Your Self-Service Access Workflows
The next step is to plan and develop your self-service access workflows after you have identified the proper self-service management solution. Begin by drawing out the complete access governance process from access request to approver and provisioning. Locate the touchpoints through which self-service can be smoothly fused.
Create self-service access request and approval interfaces that are easy to use and straightforward. Suppose to apply role-based access controls to ease the process of how to access requests and to conform to the requirements. Delimit clear rules and criteria for access authorization, and create an escalatory path for exempted cases.
Step 5: Install And Keep An Eye On Your Self-Service Management System
Your self-service access workflows are now ready and you have to start implementing and monitoring self-service management system. Cooperate with your IT unit to tailor the self-service management to your specifications. Perform comprehensive system testing to ensure continuous performance and compliance with the integrations into your implementation.
After the self-service management system is installed, pay attention to how it performs. Measure important statistics such as user adoption rates, time that is saved in access approvals, and compliance adherence. Continuously evaluate and improve your self-service access processes through user comments and evolving business requirements.
Conclusion
Using self-service management in your access governance process can transform the approach to providing and approving access requests in your organization. Control Take control of your access governance as well as give power to your sent users by following these simple five steps which are (1) assess your current process to see if you are getting value for your money, (2) identify areas for improvement as it were, (3) selecting the right solution for your particular need, (4) planning and design your workflows and finally (5) implementing and sign up for a free trial self-service management solution today and try the benefits for yourself.
